Microsoft Office & Office Suite Access (PC only) Excel FrontPage (PC only) PowerPoint Word

You can check your e-mail or browse the web from any computer on the CSUSM domain just by logging onto it with your own username and password.

All important documents should be placed here as this folder has the benefit of nightly automatic backups. In the case of a disk crash or system corruption, your documents remain safe on ‘CSUSMNT'. Remember to only place your most important documents here, as your space on the ‘H drive' is limited to 100 megabytes.

You should map a drive letter on your computer to this folder and/or make a shortcut to it on the desktop.

Thus you will keep critical documents in ‘My Documents' (on the remote h drive) and non-critical ones in ‘Documents' (on the local c drive).

If you have more than one printer and you want to make the newly added one the default printer, go to the Properties menu and choose "Set as Default Printer". To remove a printer, go to Start -> Settings -> Printers and delete the icon of the unwanted printer.

As a web based software solution it is accessible at any time and from any place in the world.

It facilitates the adequate service delivery to the end-users whether they are external or internal customers.

If your service user prefers the email communication, one may do so, while your support staff retains the benefits of systematic incident tracking and management over the help desk software.

Our software engineers review these reports and do their best to address these requests in the next product release cycle.