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iTrack was developed to provide an alternative to expensive and complicated call and customer management systems which can cost thousands of dollars per user. In contrast, iTrack can be installed and functioning in a few hours, and costs just $19.95 per user. Even at these low prices, iTrack includes advanced functionality such as: Automatic email to staff and customers; Secure login by username and password; Mutliple networked users with record locking; Advanced filter and search by any field combination; Relational tables; and Group level security to prevent unauthorized changes. Running a support, customer service, or help desk has never been so easy. Order today and start enjoying the benefits of automation with iTrack. -------------------------------------------------------------------------------- iTrack Enterprise: Support For Products And External Customers iTrack Enterprise is a full featured help desk system designed for organizations that support products or software for internal users or external customers. It has all the features of iTrack Workgroup, and adds bug, contact, client, product, and license databases. Typical users include software developers, government agencies, manufacturers, banks, MIS departments, and other companies that support internally developed products or external customers. -------------------------------------------------------------------------------- iTrack Workgroup: Internal Problem Tracking iTrack Workgroup can be used by any organization that does not require support for product development or external customers. It is designed specifically for medium to large size organizations that need to log and prioritize support issues, and notify users and managers of incident status. Typical users include legal firms, hospitals, schools, and government agencies. -------------------------------------------------------------------------------- iTrack Web Interface With the iTrack Web Interface you can give your customers or staff a way to submit incidents from their web browsers. About iTrack iTrack is a comprehensive support tool used to track and resolve support calls, e-mails and user inquiries. Whether you offer telephone support or a maintain a corporate help desk, there has never been an easier way to improve service and reduce support calls.
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