The VeraSMART telemanagement platform helps large businesses reduce, control, and monitor communications expenses throughout the enterprise. The tightly integrated SMART Work Order module extends the platform's value by managing the processes of service/work order requests from inception through to activation and billing. SMART Work Order is differentiated from competitive systems by its rules-based, user-defined workflow definition. This flexible feature allows organizations to align existing operational processes thereby easing deployment and adoption by Telecom and IT personnel. Other advantages of SMART Work order include: the variety of user type definitions supported that determine access to information; the totally web-based user interface which allows technicians and administrators to access, research history, and update tickets online from any network connected PC; and the Online Ticket Manager reduces administrative overhead by providing an online ticket request mechanism to enterprise users, complete with up-to-date online ticket status.

The SMART Wireless Management module allows VeraSMART users to control and reduce annual wireless spend, by providing the ability to capture actual wireless device usage details from wireless bills and adjust service plans to more accurately reflect usage. A significant amount of any enterprise telecommunications budget today is allocated to corporate liable wireless devices, like mobile phones, pagers, and Blackberry(R). In fact, a March 2004 report from the Telecommunications Industry Association (TIA) indicated that "spending on wireless services in 2003 ($89 billion) surpassed spending on landline long-distance ($78 billion) for the first time." Enterprises that embrace wireless device management can realize annual savings in excess of 20%.

The modularity of the VeraSMART platform, which now includes: SMART Directory, SMART Allocation, SMART Call Accounting, SMART Invoice Management, SMART Work Order, SMART Wireless Management, and SMART Online Directory, enables enterprises to design a solution that accommodates their specific business requirements. The SMART Modules, including SMART Work Order and SMART Wireless Management, can be purchased in any combination with the application core to create unique solutions that deliver meaningful return on investment.

Veramark offers the VeraSMART platform as a hosted solution, licensed software, or a combination of both, to give clients the ability to gain the platform's many functional benefits in a manner consistent with their infrastructure and operations model.

Veramark plans to release a robust Inventory/Asset module in the 2nd Quarter of 2006, as we continue our strategy of broadening the scope, functionality, and potential markets for VeraSMART