CRMdesk is a web-based help desk software that allows customer support automation through Internet; you will be able to respond to your customer's requests more effectively and will have better success in attracting new customers.

The system is deployed as a cost-effective hosted solution, so it won't require big investments. You will never have a headache with all the technical problems like security, reliability and maintenance again.

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Naxos Global Dist Ltd

Minor Update: Version 2.37
Released May 22, 2007

New features available in this version include:

Ability to see a "tag cloud" of knowledge base queries;
Ability to quickly access questions by question ID.
  
What are the benefits from using CRMdesk?
Success in today's market depends upon how quickly and effectively you respond to customer inquiries so you can unlock the full potential of your customer relationships.

More satisfied clients;
New and existing customers relations are under better control;
Improve customer support while controlling costs;
Optimize agent productivity and availability;
Customer support staff is more productive;
Keeping track of customer correspondence;
Creating Knowledge Base for typical customer support questions;
Creating a single integrated source for all customer support inquiries;
Ability to analyze information more effectively.